Our return policy is as follows:
- Full price merchandise can be returned for a full refund or exchanged within 30 days of the delivery date.
- Sale merchandise can be returned for a full refund or exchanged within 14 days of the delivery date.
We will only accept returns for items that have not been worn, altered or washed.
Upon receipt of returned goods, Hooked Soul reserves the right to deny refund if the merchandise does not meet return policy requirements.
Shipping and handling charges for returned merchandise are non-refundable unless we have made a shipping error.
At this time, hookedsoul.com only offers USPS return labels for domestic return addresses. The customer is required to pay shipping on return orders sent from outside the United States.
To request a return, please fill out the form below.